1. Services, Sales & Ordering

AJM Distribution Inc. is a U.S.-based importer and distributor of premium bottled mineral water. We offer direct-to-consumer sales and wholesale supply. All products are subject to availability and may change without prior notice. All vendors are required to provide accurate, complete, and truthful documentation as a condition of doing business with AJM Distribution. This includes any licenses, permits, certifications, or other official documents necessary for the sale or distribution of products. Vendors are responsible for ensuring that all submitted materials are up-to-date and comply with applicable laws. Providing false or misleading information may result in immediate termination of vendor privileges.

Orders may be placed online 24/7. All prices are listed in U.S. Dollars and may be subject to applicable taxes and shipping fees. We accept secure payments via major credit/debit cards and third-party processors. Wholesale customers may request invoicing terms by agreement. All sales are subject to order confirmation and product availability.

We strive to provide accurate product information but do not guarantee that all descriptions or images are error-free.

2. Shipping & Delivery

We ship throughout the United States and offer local delivery within the Chicagoland area. Estimated shipping or delivery times are provided at checkout or detailed in wholesale contracts. While we work with reliable carriers, we are not responsible for delays caused by third parties.

Risk of loss or damage transfers to the customer upon confirmed delivery. Customers must inspect packages promptly and report any issues within 48 hours.

3. Returns & Refunds

Retail customers may request a return or replacement for damaged or incorrect items within 7 days of delivery. All returned items must be unopened and in original condition.

We do not offer returns or exchanges for opened bottles, taste preferences, or improperly stored goods. Wholesale returns are handled in accordance with separate signed agreements.

4. Privacy Policy & Use of Personal Data

We are committed to protecting your privacy. We collect personal information—including names, emails, addresses, and payment details—solely for processing orders, communicating with customers, and improving our services.

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data is stored securely and handled in accordance with the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and other relevant laws.

For details on cookies and tracking, see Section 7.

For more information view our privacy policy.

5. Website Use

By using our website, you agree not to interfere with its functionality or misuse any of its content. All site content, including logos, text, photos, and trademarks, is the property of AJM Distribution Inc. and may not be used without permission.

6. Regulatory Compliance

As an importer and distributor of bottled mineral water, AJM Distribution Inc. complies with all relevant U.S. laws and regulations, including those enforced by the Food and Drug Administration (FDA). We work closely with certified suppliers to ensure all products meet food safety and labeling standards.

Customers purchasing or reselling our products agree to comply with all local, state, and federal laws related to beverage distribution and resale.

7. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance user experience, track website performance, and support marketing efforts. Users may disable cookies in their browser settings, though some features may be affected.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or privacy practices of those sites. Access them at your own discretion.

9. Disclaimer of Liability

All products are sold “as is” and “as available.” To the fullest extent permitted by law, AJM Distribution Inc. disclaims all warranties—express or implied—and is not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or website.

The information provided on our site is for general informational purposes only and does not constitute professional or medical advice.

10. Updates to Terms & Policies

We reserve the right to update this Terms of Service & Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our site and services indicates your acceptance of the latest version.

11. Contact Us

For any questions about these terms or your order, please contact us!